Website orders will normally be despatched within 2 working days of receipt. Standard deliveries to within the UK should arrive within 7 working days from placing the order but cannot be reported late until then.
Orders up to £59.99 INC. VAT = £8.39 INC. VAT
Orders from £60.00 INC. VAT - £149.99 INC. VAT = £17.99 INC. VAT
Orders from £150 INC. VAT - £299.99 INC. VAT = £25.19 INC. VAT
Orders over £300 INC. VAT = Free delivery
Sadly we do not currently offer overseas delivery. However if you contact our office we will happily instruct you further.
We will always do our very best to ensure your goods get to you in excellent condition but occasionally we do suffer the odd item getting damaged in transit. If this happens please let us know as soon as possible by e-mail including your name, address and when you placed the order plus any order confirmations if available (the more information you supply the easier and quicker we can find your order). We will happily replace any damages or refund you.
If an item is faulty we may need returning for us to look at or return to a supplier. We will cover any postage costs incurred by you should this be the case.
Under the UK Distance Selling Regulations 2000 you have the right to change your mind and contact us within 7 days if you would like to return a product for a full refund. You will need to return the goods in suitable packaging enclosing a copy of your order confirmation and a note of what action you would like us to take to enable us to issue a refund, credit note or different product as a replacement. Prompt return of the goods will facilitate a prompt refund or exchange.
Please note we cannot accept responsibility for loss or damage to goods being returned to us and you should ensure returns are packed securely and you retain proof of posting until you have a refund or replacement and the matter is closed.